Contact Peli Products (UK)
No call centres… No telephone menus… Just human beings. We're open 9am – 5pm, Monday to Friday.
Get in touch
01457 869 999 | info@peliproducts.co.uk
If your question hasn't been answered in the FAQs, please feel free to send us a message below and a member of staff will respond as soon as possible.
FAQs
Providing the item is in stock, orders placed before 3:00pm from Monday - Thursday will be processed on the same day for next day delivery to a UK Mainland address.
Orders placed after this will be processed the next working day. Orders placed on a Friday will be processed the following Monday for a Tuesday delivery.
We offer Next Working Day Delivery on orders placed before 3:00pm. This excludes Saturdays and Sundays.
You will receive an email containing your tracking information. If you haven't received an email, feel free to get in touch and we can track the order for you.
We accept most major credit/debit cards (excluding AmEx), as well as Purchase Orders for business customers with a credit account.
The product must be in saleable condition and in its original packaging to qualify for a return. Take a look at the Delivery & Returns Policy for information on how to request a return.
The famous Peli Lifetime Guarantee covers any breakage or defects in workmanship that have not been incurred intentionally, or as a result of a user modification.
For full details on what is covered, take a look at the Peli Lifetime Guarantee page.
Replacement parts such as latches, handles and wheels can be sent out on request, subject to availability.
Customers can sign up to our newsetter to receive promotional discounts from time to time. Otherwise, if you are buying for a business or organisation, you could be eligible for Business Discount.