GREEN = BUSINESS AS USUAL | AMBER = LIMITED | RED = BLOCKED
Our next day delivery services is still active and available through our network of chosen couriers. For weekend or pre-noon deliveries, contact email@example.com.
We have a skeleton staff working at Peli House, which means we will not be able to to maintain our usual response time on the office phone line. If possible, email communication would be much appreciated. For general enquiries, contact firstname.lastname@example.org.
As ever, our warehouse is full with products from the Peli range. As it stands, there is around £2.2m-worth of stock available to our customers. For specific stock enquiries, please contact email@example.com.
In response to the global crisis, Pelican USA and Peli Europe endeavour to further increase production volumes. The only delay in the supply chain appears to be products with components manufactured in quarantined or restricted regions, such as head torches.
All members of staff who are able to work from home are doing so. As a result of this, email is the best method of communication to use with us at this time.
In accordance with government advice, we will now be visiting customers for essential tasks such as measuring equipment. Our field sales team will be following a strict risk assessment and will be wearing PPE at all times during visits.
Our custom foam service is fully operational. As it is a service made possible by teams of highly skilled manufacturing staff, the service lead times are vulnerable to high levels of staff absence that could be brought on by this pandemic.
To reduce staff attendance at our HQ, we will be printing and fulfilling decal orders in batches, meaning lead times for this service will be extended.
This service will be limited to monthly production runs due to staff shortage at our nameplate supplier.