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Lifetime Guarantee

At Peli, we've become famed by our 'You break it. We replace it, forever' returns policy.

Here is exactly what is and isn't covered...

Here's an overview to what is covered by 'You break it. We replace it.'
(except battery and lamp)
See below for the full warranty. If in doubt, or you have any questions, please call us on 01457 86 9999 or email sales@peliproducts.co.uk

 

Injection Moulded Cases (The Protector, Storm, Hardback and Micro ranges)

Peli Products, UK LTD (“Peli”) guarantees its cases for a lifetime* against breakage or defects in workmanship.

Peli™ injection moulded cases are guaranteed to be watertight to a depth of 1 meter (3.3 feet) for 30 minutes (IP 67) if properly closed with undamaged o-ring in place unless otherwise stated. To the extent permitted by law, Peli’s liability is limited to the case and not its contents or foam.

Peli will either repair or replace any broken or defective part or case, at our sole option (excludes internal tray system of 1460 Tool Case and 1460 EMS Case). TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER. TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law, in no event shall Peli’s liability to the purchaser for damages hereunder exceed the purchase price of the case in respect of which damages are claimed.

To make a warranty claim contact us on 01457 86 9999. Any warranty claims shall be made by the purchaser as soon as practicable. In the event that it is determined the product is defective within the terms of this warranty, the Authorized Dealer will inform the customer whether the product will be repaired or replaced, at its sole option. All warranty claims of any nature are barred if the case has been altered or in any way physically changed.

Some countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. Consumers have legal rights under applicable national legislation governing the sale of consumer goods. This guarantee does not affect those rights.

*Lifetime guarantee not applicable where prohibited by law.

 

 

 

TrekPak

TrekPak is produced under license by MSA Foams LTD.

Peli Products UK LTD (“Peli”) guarantees the TrekPak Organisational System for one year against breakage and defects in workmanship.

    One-Year Performance Warranty: We provide a one-year guarantee that the TrekPak system will meet stated performance specifications under normal use and proper care.
    One-Year Materials/Craftsmanship Warranty: We provide a one-year guarantee that the TrekPak system will be free from defects in materials and workmanship, under normal use and proper handling.

NORMAL USE/PROPER HANDLING

    Temperature: The TrekPak system is rated from -40 degrees C to 71 degrees C.
    Durability: The TrekPak fabric can withstand moderate abrasion resistance from repeated removal and insertion of non-marring gear.
    Pins: The TrekPak pins are rated for normal insertion and removal from the padded divider system only! Stretching, bending, twisting or any other modification of the pins causes deformation and weakening of the metal.

Any usage outside these parameters voids your warranty.

WARANTY SERVICE

If you find any defects in material or craftsmanship, please contact us on 01457 86 9999. If your product qualifies for warranty service repair/replacement, you will be liable to cover the return shipping.

WARRANTY LIMITATIONS

The above warranty does not apply to products which are (i) repaired, modified or altered by any party other than Peli; or (ii) subjected to unusual physical conditions, thermal conditions, improper installation, misuse, abuse, accident or negligence in the use, storage, transportation or handling. If you would like to use accessories with TrekPak, please contact us directly on 01457 86 9999 for us to determine if your warranty will be void. On-site warranty repair is not covered under this warranty. PELI’S LIABILITY, AND YOUR SOLE REMEDY, FOR BREACH OF THIS WARRANTY IS LIMITED TO PELI’S REPAIR OR REPLACEMENT OF THE PRODUCT IN ITS SOLE DISCRETION. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, PELI MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE. PELI EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

 

 

Torches

Peli Products, UK LTD guarantees its torches for a lifetime* against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries.

Peli will either repair or replace any defective product, at our sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER. TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law, in no event shall Peli’s liability to the purchaser for damages hereunder exceed the purchase price of the product in respect of which damages are claimed.

To make a warranty claim contact us on 01457 86 9999. Any warranty claims shall be made by the purchaser as soon as practicable. In the event that it is determined the product is defective within the terms of this warranty, the Authorized Dealer will inform the customer whether the product will be repaired or replaced, at its sole option. All warranty claims of any nature are barred if the light has been altered or in any way physically changed.

Some countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. Consumers have legal rights under applicable national legislation governing the sale of consumer goods. This guarantee does not affect those rights.

*Lifetime guarantee not applicable where prohibited by law.

 

 

Area Lighting Systems

Peli Products, UK LTD (“Peli”) guarantees that its Area Lighting Systems and all other products manufactured by the Advanced Area Lighting Group (AALG) will be free of defects in materials and workmanship under normal use, service, and maintenance for a lifetime* against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries.

TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law, in no event shall Peli’s liability to the purchaser for damages hereunder exceed the purchase price of the product in respect of which damages are claimed.

With valid dated proof of purchase, Peli will either repair or replace any defective part, at our sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF THE ORIGINAL PURCHASER. Any repaired or replacement part or unit is covered only for the unexpired portion of the warranty on the original product purchased.

To make a warranty claim contact us on 01457 86 9999. The purchaser must provide valid dated proof of purchase. In the event that it is determined the product is defective within the terms of this warranty, the Authorized Dealer will inform the customer whether the product will be repaired or replaced, at its sole option.

All warranty claims of any nature are barred if the product has been altered or in any way physically changed.

Some countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. Consumers have legal rights under applicable national legislation governing the sale of consumer goods. This guarantee does not affect those rights.

*Lifetime guarantee not applicable where prohibited by law.

 

 

Coolers

Peli Products, UK LTD (“Peli”) guarantees its coolers for a lifetime* against breakage or defects in workmanship. To the extent permitted by law, Peli’s liability is limited to the cooler and not its contents. This guarantee does not cover rubber feet, drain plug/spigot, gasket, or other cooler accessories, which Peli warrants against defects in materials and workmanship for a period of 90 days from the date of purchase. Peli coolers are not intended for the storage or transportation of hazardous substances.

Peli will either repair or replace any defective part at our sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER. TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PELI BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. In no event shall Peli’s liability to the purchaser for damages hereunder exceed the purchase price of the cooler in respect of which damages are claimed.

To make a warranty claim contact us on 01457 86 9999. Any warranty claims shall be made by the purchaser as soon as practicable. Claims related to rubber feet, drain plug/spigot, gasket, or other cooler accessories require a valid, dated proof of purchase. In the event that it is determined the product is defective within the terms of this warranty, the Authorized Dealer will inform the customer whether the product will be repaired or replaced, at its sole option. All warranty claims of any nature are barred if the cooler has been altered or in any way physically changed.

Some countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. Consumers have legal rights under applicable national legislation governing the sale of consumer goods. This guarantee does not affect those rights.

*Lifetime guarantee not applicable where prohibited by law.

 

 

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